Troubleshooting Tips for HP Laptop with Black Screen Turn On Problem

Troubleshooting Tips for HP Laptop with Black Screen Turn On Problem


Troubleshooting Tips for HP Laptop with Black Screen Turn On Problem

If you have an HP laptop that is stuck on a black screen, then you may be feeling lost and helpless. This is a common problem and can be easily corrected if you follow the right steps. In this article we will discuss some helpful troubleshooting tips to try when your HP laptop has a black screen when it turns on.

The first step you should take when troubleshooting an HP laptop with a black screen is to restart the laptop. If the restart doesn’t help, then try disconnecting any power cords or secondary devices that are connected to your laptop. This could be a printer, or an external monitor. As well, make sure the laptop’s battery is properly inserted and connected, and if this is not the case, check your laptop’s user manual for instructions on how to safely insert the battery.

Investigating the Cause of Black Screen

Investigating the Cause of Black Screen

Are you looking for a way to troubleshoot a HP laptop with a black screen turn on problem? Black screen issues can be frustrating and it can be difficult to figure out the cause. This article will provide a few troubleshooting tips to help you solve the issue.

The first step in troubleshooting a black screen issue is to identify the cause of the problem. There are a few common causes that might lead to a screen not turning on, such as a defective display, a faulty power adapter, or a problem with the laptop’s internal components like the motherboard or processor.

It’s important to determine the cause of the problem before trying to fix it. To diagnose the issue, you can check the laptop’s power connection, check if the display is working by connecting it to an external monitor, or check the laptop’s internal components.

If the issue is related to a faulty power connection, try replacing the power adapter or check if the laptop is connected to a power source.

If the display is not working, try connecting the laptop to an external monitor and see if it will display.

If the issue is related to internal components, you may need to contact a qualified technician to repair the laptop.

These are some troubleshooting tips to help you diagnose and fix black screen issues with your HP laptop. If you’re still having problems, you should consult an authorized technician for further assistance.

Resetting the HP Laptop

Dealing with a black screen problem on your HP Laptop can be stressful and time-consuming. Fortunately, there are a few troubleshooting tips you can try in order to fix this issue. Here we’ll discuss the process of resetting your HP Laptop, which is also referred to as a hard reset.

To reset your HP Laptop, you’ll need to start by turning it off. To do this, press and hold the power off button until it shuts down. Then disconnect the power cord from the laptop and remove the battery. After the battery is removed, press and hold the power on button for at least 15 seconds.

After releasing the power button, reinsert the battery, reconnect the power cord, and turn on the laptop. If the laptop is still not turning on, it’s possible the battery was not correctly seated. In this case, gently remove the battery and reinstall it, making sure it’s inserted correctly.

If the laptop still will not turn on, there may be a hardware issue. While a reset should take care of most startup issues, you may want to run a hardware diagnostic check on the laptop to ensure there are no hardware issues. After the reset, it’s also recommended to run an updated scan for any viruses or malware.

Resetting is an effective troubleshooting tip for HP laptops with black screen turn on problems. If the reset doesn’t work, it may be time to contact a professional for help.

Contacting HP Support

Contacting HP Support

If you have an HP laptop and it is experiencing a problem with the black screen turning on, troubleshooting can be a tricky endeavor. If you are stuck and need assistance, HP Support is available to help. Here we’ll show you how to contact HP Support, so you can get your laptop running properly again.

The fastest way to get help from HP Support is through their 24-hour toll-free hotline at 1-800-633-3600. You can also chat with an agent online or use their self-help options through the Support Assistant app. Live agents can also be reached in HP Support forums if you prefer.

To get help with a laptop problem such as black screen upon turning on, you should first have your laptop’s model number and serial number available so the agent can find the correct info to assist you. Then the HP Support agent can provide troubleshooting tips and help you determine if there is a hardware or software issue. If it is a hardware problem, they may direct you to an authorized repair center for further help.

HP Support are there to help you with any HP laptop issues. No matter what problem you are facing, they can offer help to get you up and running again. So if you’re having trouble with your HP laptop that won’t turn on, reach out to the HP Support hotline or another option and they can help you troubleshoot the problem.


In conclusion, troubleshooting a laptop with a black screen can be a challenge. Fortunately, there are several tips and methods that can be utilized to resolve the issue. From troubleshooting the settings to resetting the device, performing a virus scan, or contacting HP support, you now have a few strategies available to try when you’re dealing with an HP laptop with a black screen turn on problem.

Leave a Reply

Your email address will not be published. Required fields are marked *