Troubleshoot HP Laptop Battery Not Charging: 6 Steps to Follow

Troubleshoot HP Laptop Battery Not Charging: 6 Steps to Follow


HP laptop battery not charging can cause a great deal of frustration, especially if you are in the middle of an important assignment. Fortunately, troubleshooting and resolving these issues might be simpler than you think. This article details six steps to follow to diagnose and repair HP laptop battery not charging problems.

First, you should check your laptop’s AC adapter to make sure it is securely connected to the wall outlet and the laptop itself. Additionally, you can try using a different AC adapter to see if it resolves the issue. If the AC adapter is fine, then the next step is to determine if your battery is working properly. Try a direct power connection to your laptop, without the battery. If the laptop works, then the issue is with the battery itself.

Identifying the Problem

Identifying the Problem

HP laptops are most popular due to their excellent features and specs. But, at times users encounter common problems such as laptop battery not charging. If this problem catches you off guard, then follow these steps below to troubleshoot the issue.

Step 1: Identifying the Problem – This is the main step you need to do. If the laptop is not charging, then the problem can be either hardware or software related. If the laptop is showing signs of power when connected, then the issue is likely limited to software. On the other hand, if the laptop does not power on even after connecting it, then the problem is likely hardware-related.

Step 2: Charger Visual Inspection – Inspect the power cord, charger disconnected and extension cord if you are using one. See if there are any signs of damage or wear and tear, such as broken plastic plugs, frayed power cords or burnt yellow insulation.

Step 3: Check Battery Status – Now, move to the laptop battery. Check if it’s showing any signs of swelling or bulging because it might be damaged and you will have to replace it.

Step 4: Check Connectors in the Battery – Connectors play an important role in charging the laptop. If the connectors or wires are damaged or dislodged from its socket, then the laptop won’t charge.

Step 5: Check Battery Settings – Open the battery settings to check if the ‘Battery saver’ or ‘Conservation mode’ settings are not active, which restrict the device from charging the battery.

Step 6: Update Device Drivers – Outdated or missing device drivers can also cause the laptop battery to not charge. So, always keep a check on your device drivers and update the important ones.

Follow these steps to troubleshoot the most common issue of HP laptop battery not charging. In case, the problem still persists even after following all these steps, contact an HP support expert.

Tips to Charge Your HP Laptop Battery

Troubleshoot HP Laptop Battery Not Charging: 6 Steps to Follow

Problem with charging your HP laptop’s battery? Here are 6 handy steps to follow to ensure it is working properly.

  1. Disconnect the adapter. Disconnect the power adapter from your laptop and also from the wall socket. Then, press and hold the power button on your laptop for at least 15 seconds to discharge the laptop. After that, connect the power adapter again and start the laptop.
  2. Update the drivers. Make sure the drivers of your laptop and its battery are the most up to date. You may do this using the Device Manager. It’s important that you have the latest version of the drivers so they will be compatible.
  3. Check the laptop’s settings. Go to the Control Panel and search for power options to make sure the hibernation and sleep settings are appropriate for your laptop. Check if the battery icon is appearing and set it if not.
  4. Check the battery. It’s possible that the charging port may be broken, the battery may be dead, or you may need to reset the battery. If this doesn’t help, try taking it out, cleaning it, and reconnecting it again.
  5. Try a different power outlet. Attempt to plug the power adapter into a different outlet and check for any changes. Sometimes, it’s helpful to plug the adapter into an outlet that you know is working properly.
  6. Tips to charge your HP laptop. Make sure to use the power adapter that came with your laptop, as using others may not charge your laptop in the right way. Also, remember to periodically check your laptop’s battery health and use battery saving tips such as dimming the screen, closing unnecessary programs and tabs, and use airplane mode when appropriate.

Follow these steps and you will be sure to get your HP laptop battery charging again in no time!

Guided Troubleshooting Steps

Guided Troubleshooting Steps

Troubleshoot HP Laptop Battery Not Charging: 6 Steps to Follow

Are you having trouble with your HP laptop battery not charging? Don’t worry – this is a common problem and there are some simple steps you can take to resolve it. Here are six guided troubleshooting steps you should follow to get your laptop battery charging again.

  1. Check Power Adapter – Make sure that your power adapter is securely connected to both the outlet and your laptop. If it’s not, simply plug it back in and try charging your laptop again.
  2. Check Power Cable – Inspect your power cable for any damage, as this could be leading to the issue. If it looks damaged, replace it with a new one.
  3. Update Drivers – Is your laptop running on the latest driver versions? Update them to the latest version and try charging your laptop again.
  4. Check Battery Health – Check the health of your battery on the battery display. If the health looks low, you may need to replace it.
  5. Reset BIOS – Resetting your BIOS can often be an effective solution for getting your laptop battery charging again. Follow the instructions on HP’s website to do this.
  6. Replace Battery – If you’ve exhausted all other troubleshooting steps, you may need to replace your battery. Contact HP for further instructions.

Follow these six troubleshooting steps to resolve this problem and get your HP laptop battery charging again.


After following the above steps, hopefully, you will be able to troubleshoot your HP laptop battery and prolong its life. By performing this simple maintenance, you can make sure that you get the best battery performance for your laptop. Always remember to double-check the laptop’s battery and charging components for any signs of damage or settling, and if you find any, then you should seek professional help from a technician. Be sure to follow the laptop manual for any additional troubleshooting tips or advice. This way, you can ensure that your laptop’s battery life will last as long as possible.

Leave a Reply

Your email address will not be published. Required fields are marked *